“Travel should not be experienced as a series of disconnected transactions. It should feel composed, recognizable, and carefully designed.”Borealis Alliance service philosophy
Ronova | 6 July 2026
Borealis Alliance
Around The World. Around Your Life. A composed travel system where transport, lounges, loyalty recognition, and premium services carry one clear identity from departure to arrival.
Our Alliance
Every point of contact should feel intentional.
Borealis Alliance joins the practical parts of travel into one recognizable experience: calm movement, clear support, loyalty recognition, Lunaris Hotels stays, and core company services.
Connected Systems
Transport, comfort, recognition, and support are treated as one journey rather than separate touchpoints.
Recognizable Care
Guests encounter a clear identity through station arrival, lounges, boarding, onboard service, and arrival support.
Calm Distinction
The experience is designed around privacy, comfort, trust, and a quiet premium rhythm.
Loyalty Programme
Recognition that follows the journey.
Borealis status connects rail, lounges, hotels, premium handling, and partner privileges into one progression system.
Member
Qualification by registration
The entry status opens the Borealis recognition layer and starts point accumulation across the alliance.
- Access to Borealis Select
- Customer hotline
- Award points accumulation
- Event participations
Recognition
- Alliance account access
- Baseline service identity
- Start of award points history
- Eligibility for status progression
Silver
◇ 30'000 per year
Silver gives frequent travellers the first practical layer of reservation, card, and support advantages.
- Additional award points
- Reservation guarantee
- Reduced card fees
- Priority hotline
Travel Handling
- Priority support access
- Improved reservation confidence
- Station priority recognition
- Early hotel benefit access
Hotel Recognition
- Welcome points per stay
- Room category upgrade where available
- Breakfast voucher eligibility
- Lunaris benefit overview
Sakura
◇ 70'000 per year
Sakura improves the journey with lounge recognition, reservation support, and priority access.
- Additional award points
- Reservation guarantee
- Dedicated access to lounges
- Priority access
Alliance Access
- Priority Group 2 recognition
- Lounge access where eligible
- Improved service priority
- Reservation guarantee support
Connected Benefits
- TSE The Lounge access
- Hotel room recognition
- Additional award points
- Priority access across touchpoints
Bonsai
◇ 150'000 per year
Bonsai marks a shift into sustained high-frequency recognition with advance points and stronger lounge access.
- Award points in advance
- Status matching
- Unlimited access to lounges
- Priority access
Priority
- Priority Group 2 recognition
- Status matching eligibility
- Points in advance
- Broader lounge access
Alliance Links
- TSE The Lounge
- Lunaris room guarantees
- TSE Rail benefits
- Partner recognition
Fuji
◇ 350'000 per year
Fuji introduces higher privacy, stronger lounge recognition, and partner card privileges.
- Serenum Club Lounge access
- TSE Magna Lounge access
- Partner card
- Extended priority access
Travel Handling
- Priority Group 1 recognition
- Extended priority access
- Partner card
- Stronger seat and stay guarantees
Premium Spaces
- TSE Magna Lounge
- Serenum Club Lounge
- Lunaris room categories
- Hotel limousine options at senior tiers
Aurora Borealis
◇ 750'000 per year
Aurora Borealis is designed for highly private, highly supported travel across rail, hotels, and premium services.
- Concierge service
- TSE Primum Lounge access
- Borealis Privé standard
- Discreet priority access
Privacy Layer
- Borealis Privé standard
- Concierge service
- Discreet priority access
- VIP service relevance
Premium Access
- TSE Primum Lounge
- Serenum Club benefits
- Suite-oriented room guarantees
- Higher transfer privileges
Higanbana Club
By invitation or ◇ 1'500'000
The invitation tier concentrates the highest privacy, direct handling, and Higanbana-level lounge access.
- Concierge service
- Higanbana Lounge access
- Borealis Privé standard
- Discreet priority access
Highest Priority
- Invitation-level recognition
- Borealis Privé standard
- Discreet priority access
- TSE Distinct relevance
Spaces & Handling
- Higanbana Lounge
- Concierge service
- Top-tier Lunaris privileges
- Direct premium service pathways
TSE Rail
An innovative way to travel.
Four classes balance comfort, privacy, service, and value, from refined everyday mobility to the highest level of exclusivity.
Different Ways To Travel
All to the same destination.
TSE Rail gives each guest a service level that matches their journey, whether the priority is direct efficiency, greater calm, lounge time, or private handling.
The TSE fleet is designed as a moving service environment, with zoned cabins, quiet circulation, accessible doors, and premium onboard systems.
Two editable 32 m carriage formation candidates now translate the class mix into measured cabin, service, door, aisle, kitchen, and lavatory zones.
The first network atlas stages TSE Rail from a European core into Africa, Central Asia, South Asia, Southeast Asia, and East Asia.
The forecast translates comfort demand into annual passengers, per-train loads, and class distribution for the first-wave network.
TSE Primum brings suite-level comfort, dedicated ground support, and fully attentive onboard service.
TSE Magna carries the main luxury cabin, with generous seating, a quieter rhythm, and selected premium amenities.
TSE Nobilis sits between Classica and Magna, improving ambience, recline, and calm without becoming a primary class pillar.
TSE Classica keeps dependable, modern travel comfortable and efficient across the network.
Route Map
A world network, staged from Europe into Africa and Asia.
The current atlas focuses the first operating hemisphere on Europe, Africa, Central Asia, South Asia, Southeast Asia, and East Asia. Americas and Oceania are held as later world-network reserves.
First Wave Service Atlas
The map is schematic: it shows priority corridors, interchange hubs, and partner or onward links. It does not imply that every sea crossing or infrastructure gap is a continuous TSE-owned rail segment.
- Core TSE spine
- Africa and Gulf bridge
- Asia extension
- Partner / onward
Launch the premium trunk between London, Paris, Zurich, Milan, Vienna, Berlin, Warsaw, and Istanbul.
Open the south-facing gateways through Spain, Italy, Greece, Morocco, Egypt, East Africa, and South Africa.
Connect Istanbul through the Caucasus, Iran, Central Asia, western China, and the China east-coast hubs.
Fan the network through India, Thailand, Vietnam, Malaysia, Singapore, Indonesia, and onward partner links.
European Core Ring
The brand anchor: dense, premium, and highly visible.
- London, Paris, Brussels or Amsterdam, Frankfurt
- Zurich, Milan, Vienna, Berlin, Warsaw
- Istanbul as the eastern gate
South Gateways
Links the European core to North Africa and the eastern Mediterranean.
- Madrid, Barcelona, Marseille, Milan
- Rome, Athens, Istanbul
- Casablanca and Cairo interchange roles
North-South Spine
A premium long-distance corridor with selected regional branches.
- Casablanca, Cairo, Addis Ababa, Nairobi
- Johannesburg and Cape Town southern anchor
- Dakar, Accra, Lagos as West Africa branches
Eurasian Mainline
The long east-west route that gives TSE Rail its world-scale identity.
- Istanbul, Tbilisi or Baku, Tehran
- Tashkent, Almaty, Urumqi, Xian
- Beijing and Shanghai eastern split
Gulf and India Bridge
Connects premium rail, hotel, and transfer demand through Gulf and Indian hubs.
- Riyadh, Doha or Dubai
- Delhi, Mumbai, Bengaluru, Chennai
- Colombo as an onward partner option
Southeast and East Asia
Finishes the first focus region with high-density city pairs and onward partners.
- Bangkok, Hanoi, Ho Chi Minh City
- Kuala Lumpur, Singapore, Jakarta, Manila
- Beijing, Shanghai, Seoul, Tokyo
Americas
Held for a later world-network phase after the Europe-Africa-Asia atlas is stable.
Oceania
Better suited to partner, ferry, air, and premium transfer continuity than a first rail spine.
Service Geography
The map follows passenger experience, lounges, hotels, and Landcross continuity, not only track ownership.
Planning note: Ocean crossings, border complexity, and infrastructure gaps should remain marked as partner or onward corridors until a full feasibility model exists.
Passenger Model
Comfort demand is real, and TSE is deliberately luxury weighted.
The baseline model uses a mature first-wave network of 3.6 million annual one-way passenger journeys. It assumes 52% of passengers will pay above the base cabin, with Nobilis as the intermediate comfort bridge and Magna carrying the strongest visible luxury load.
Annual one-way passenger journeys across the Europe-Africa-Asia focus network.
Nobilis, Magna, and Primum combined; Nobilis behaves like Premium Economy, while Magna and Primum form the luxury-weighted core.
Planning load per mature intercity departure before peak compression.
Measured Compact and Optimized formation capacities now available as editable SVG seatmaps.
Recommended Class Distribution
TSE Classica
The volume cabin. Fare sensitivity remains strong even when passengers value comfort.
- Annual
- 1,717,000 journeys
- Typical train
- 186 passengers
- Seat plan
- 168 / 336 seats
- Fare index
- 1.00x
TSE Nobilis
The Premium Economy-like bridge: better spacing and calm without becoming a primary class pillar.
- Annual
- 702,000 journeys
- Typical train
- 76 passengers
- Seat plan
- 76 / 152 seats
- Fare index
- 1.15-1.30x
TSE Magna
The primary luxury cabin for lie-flat comfort, lounge access, priority, and privacy.
- Annual
- 997,000 journeys
- Typical train
- 108 passengers
- Seat plan
- 90 / 180 seats
- Fare index
- 1.55-1.90x
TSE Primum
Limited but visible suite-level demand for private handling, top lounge access, and attentive service.
- Annual
- 185,000 journeys
- Typical train
- 20 passengers
- Seat plan
- 16 / 32 suites
- Fare index
- 2.50-3.50x
Passenger Generation By Corridor
| Corridor | Annual Passengers | Share | Demand Logic |
|---|---|---|---|
| European Core | 1,296,000 | 36% | Dense city pairs, frequent business/leisure travel, strongest premium rail habit. |
| Mediterranean & North Africa | 648,000 | 18% | Tourism, alliance hotels, southern Europe gateways, Morocco and Egypt interchange. |
| Africa North-South Spine | 432,000 | 12% | Lower frequency but high journey value on Cairo, East Africa, and South Africa flows. |
| Eurasian Mainline | 504,000 | 14% | Long-distance flagship corridor where comfort, sleeper-like space, and privacy matter most. |
| Gulf & India Bridge | 432,000 | 12% | Premium international travel, hotel links, business demand, and Landcross transfer chains. |
| Southeast & East Asia | 288,000 | 8% | Later-stage focus with high-density hubs but more partner/onward infrastructure dependency. |
Rail Points By Cabin
Base Earning
A 900 km planning sector earns 900 points, so Classica-only status requires high trip frequency.
Comfort Earning
The intermediate accelerator: a 900 km sector earns 1,800 points before the larger Magna and Primum multipliers.
Premium Earning
Magna turns long intercity use into serious qualification pressure at 3,600 points per 900 km.
Suite Earning
Primum is rare in seat count, but one 900 km sector earns 9,000 points.
Frequent Traveller Status Usage
Silver and higher passengers create a compact but important share of annual TSE journey events.
Estimated active profiles holding Silver or higher in the mature first-wave year.
Average points per km across the full 186/76/108/20 passenger load.
Fuji, Aurora Borealis, and Higanbana journeys, heavily concentrated in premium cabins.
Planning assumption: status usage is measured by journey events, not only account count. The model uses an average 900 km one-way TSE sector, then estimates active profiles from the blended trip count needed to qualify at each tier. The weighted status/class matrix reconciles back to the 186/76/108/20 train-load mix and treats Nobilis as the intermediate bridge.
| Status | Annual Journeys | Journey Share | Active Profiles | Blended Trips | Class Skew |
|---|---|---|---|---|---|
| Member / Building | 2,952,000 | 82.0% | ~738,000 | ~4 | Classica 49.3%, Nobilis 19.2%, Magna 27.0%, Primum 4.5% |
| Silver | 324,000 | 9.0% | ~23,100 | 14 | Classica 48%, Nobilis 22%, Magna 25%, Primum 5% |
| Sakura | 162,000 | 4.5% | ~5,800 | 28 | Classica 40%, Nobilis 21%, Magna 32%, Primum 7% |
| Bonsai | 86,400 | 2.4% | ~1,660 | 52 | Classica 32%, Nobilis 20%, Magna 38%, Primum 10% |
| Fuji | 50,400 | 1.4% | ~500 | 101 | Classica 22%, Nobilis 18%, Magna 45%, Primum 15% |
| Aurora Borealis | 19,800 | 0.55% | ~118 | 168 | Classica 10%, Nobilis 14%, Magna 50%, Primum 26% |
| Higanbana Club | 5,400 | 0.15% | ~20 | 272 | Classica 5%, Nobilis 5%, Magna 50%, Primum 40% |
Visual Load Simulation
A single-departure view of how class mix, loyalty status, distance, and points pressure change under different TSE demand patterns.
Occupied Seatmap
Cabin Load
Status Load
Internal Passenger Panel
Generated manifest sample for operations. Borealis Privé records are privacy-minimized.
| Name | Fare | Loyalty | Status |
|---|
Qualification Pressure By Cabin
| Status | Annual Points | Classica Trips | Nobilis Trips | Magna Trips | Primum Trips |
|---|---|---|---|---|---|
| Silver | 30,000 | 34 | 17 | 9 | 4 |
| Sakura | 70,000 | 78 | 39 | 20 | 8 |
| Bonsai | 150,000 | 167 | 84 | 42 | 17 |
| Fuji | 350,000 | 389 | 195 | 98 | 39 |
| Aurora Borealis | 750,000 | 834 | 417 | 209 | 84 |
| Higanbana Club | 1,500,000 | 1,667 | 834 | 417 | 167 |
High-speed rail has a large addressable market.
A 2025 EU survey found 77% of respondents likely to use high-speed rail instead of flying for short and medium trips if trains were fast and reliable.
Comfort converts into upgrade interest.
Rail upgrade research reports 54% interest in space-focused upgrades overall, with long journeys increasing interest in legroom, premium cabins, and quiet coaches.
TSE deliberately exceeds standard premium ratios.
Taiwan HSR Business is about 6.8% of seats; JR East E5 Green plus GranClass is about 10%, so TSE's Magna and Primum mix is an intentional luxury-weighted departure from conventional high-speed rail.
Passengers value space, Wi-Fi, meals, and privacy.
Rail passenger survey data ranks comfortable seating, Wi-Fi, charging, prepared meals, and quiet/privacy needs as recurring upgrade triggers.
Four classes are already proven in high-speed rail.
Frecciarossa 1000 uses Executive, Business, Premium, and Standard environments, with the Executive cabin capped at only 10 passengers.
Small cabins can matter financially.
IATA reports 2024 international business and first class at 6% of passengers, while earlier premium traffic averaged about 20% of passenger revenue.
Research Sources Used
- CER / Polling Europe high-speed rail survey: demand signal for faster, easier European high-speed rail.
- Rail Passengers Association comfort survey: comfort matters, but fare value remains decisive.
- Plusgrade Hospitality & Rail Study summary: upgrade interest for space, premium cabins, quiet coaches, and flexible payment.
- IATA 2024 World Air Transport Statistics: business and first-class air travel as a premium-demand ceiling reference.
- Taiwan HSR seat map and fare table: business-seat share and premium-fare reference.
- JR East E5 capacity data and GranClass details: Green and GranClass premium-seat benchmarks.
- Trenitalia Frecciarossa levels of assistance and International Railway Journal launch report: four-class high-speed rail analogue.
- KiM / Netherlands Railways comfort appraisal paper: comfort and convenience have measurable economic value.
Rolling Stock
A moving environment, not only a vehicle.
TSE rolling stock is described as a complete passenger platform: cabin zoning, quiet movement, service logistics, accessibility, and long-distance comfort are designed together.
Formation
How the set is arranged
The formation is structured as a continuous long-distance service platform: premium zones stay calm, Nobilis forms the transition band, everyday cabins remain efficient, and service cores sit where staff can work without disturbing passengers.
- Clear class sequence from private suites to everyday cabins
- Service cores placed between passenger zones
- Quiet circulation through the full set
- Four class environments inside one TSE identity
Set Structure
- Premium zones are grouped where privacy and staff access matter most
- Nobilis creates a quieter transition between Magna and the everyday Classica section
- Shared support areas handle dining, baggage, cleaning, and crew movement
Passenger Flow
- Boarding doors align with class and priority expectations
- Gangways use calm transitions instead of abrupt category changes
- Station handling connects passengers directly to the right onboard zone
Cabin Layout
Zoned comfort from suite to everyday travel
The cabin plan separates the strongest privacy products from the highest-density areas. Nobilis sits between the two as an intermediate comfort layer rather than a main luxury cabin.
- Primum suites placed for privacy and low foot traffic
- Magna carries the main luxury seating; Nobilis bridges toward Classica
- Classica keeps the everyday cabin clear and efficient
- Measured long seatmap candidates position service, storage, doors, kitchen, and lavatories by journey need
Passenger Zones
- Private suites and premium seating sit closer to concierge service points
- Silence coaches reduce noise for work, rest, and longer routes
- Family, flexible, and legroom areas support different passenger needs
- Gangways are kept visually calm and easy to navigate
Service Logic
- Dining and welcome service can move through cabins without congestion
- Baggage areas are distributed to avoid bottlenecks
- Premium cabins receive shorter paths to staff and private facilities
- On Board VIP facilities extend the highest service layer
Long Seatmap
Proportional editable HTML formations
The long seatmap keeps each carriage as a 32 m module and scales the interior blocks by their millimetre occupation. Primum, Magna, and Nobilis use the 1,260 mm side module decision with a 600 mm aisle across the 3,120 mm body.
- Optimized candidate: 13 carriages, 700 passengers, central live cooking kitchen between Magna and Primum
- Compact candidate: 7 carriages, 350 passengers, same width, pitch, door, lavatory, and kitchen rules
- Every carriage includes one 800 mm door pair and explicit service or circulation margin
- Detailed editable SVG drawings remain available for seat-level inspection
Optimized 13-Car HTML Map
Each car is equal-length; the colored interior strip is proportional to the millimetre lengths used by the generated SVG drawing.
Compact 7-Car HTML Map
The shorter formation preserves the same geometry rules while compressing Classica, Nobilis, and Magna into transition cars.
Onboard Systems
Comfort managed quietly in the background
Lighting, climate, seating, information, and service systems are treated as part of the journey experience rather than separate technical features.
- Adaptive lighting for boarding, dining, working, and rest
- Quiet climate zones with class-specific comfort expectations
- Seat controls, power, reading lights, and privacy features by class
- Passenger information designed for clarity without visual noise
Comfort Systems
- Acoustic treatment supports a lower cabin noise floor
- Lighting shifts with the rhythm of the journey
- Storage, tables, and personal surfaces reduce clutter
- Long-distance facilities support shower, rest, and privacy needs
Service Systems
- Dining preparation is separated from passenger circulation
- Crew spaces support fast response without visible rush
- Digital information supports connections and station arrival
- Lounge service continues naturally onboard
Operations
Built for clean boarding and calm arrivals
The train is planned around station flow: priority groups, luggage movement, crew positioning, and cleaning cycles are designed to make departures feel composed.
- Door and platform flow aligned with station priority groups
- Boarding zones reduce cross-cabin movement
- Crew paths support premium escort and baggage handling
- Turnaround logic keeps the service standard consistent between trips
Departure Flow
- Premium guests can be escorted directly into the correct zone
- Classica passengers receive straightforward signage and ordinary flow
- Assistance passengers can board with reduced transfer distance
- Baggage handling is coordinated with the station layer
Arrival Flow
- Priority baggage and transfer support continue after arrival
- Landcross can connect directly to the rail journey
- Lunaris Hotels arrivals are easier to coordinate
- Service teams can prepare the next trip without disturbing guests
Accessibility & Safety
Designed for dignity, clarity, and trust
Accessibility is part of the train concept: step-free movement, readable information, adaptable seating, and staff assistance are planned into the cabin instead of added afterward.
- Step-free boarding support where infrastructure allows
- Accessible seating, transfer space, and adaptable onboard arrangements
- Clear visual, tactile, and staff-supported wayfinding
- Full accessibility page
Passenger Support
- Assistance passengers can be assigned to priority boarding flows
- Dedicated spaces reduce unnecessary movement after boarding
- Information is repeated through visual and service channels
- Staff can coordinate with station and arrival teams
Safety Layer
- Emergency communication remains reachable from passenger zones
- Cabin zoning supports clear evacuation and staff response
- Specialized spaces are contained and operationally controlled
- Safety information is integrated without breaking the premium atmosphere
Seatmap | 6 July 2026
Two measured formation candidates for TSE Rail.
The new editable SVG plans use 32,000 mm by 3,120 mm carriages, one 800 mm door pair per carriage, a continuous 600 mm aisle, and a dedicated live-cooking kitchen between Magna and Primum. The proportional HTML version sits under Rolling Stock.
13-car long-distance set with 336 Classica, 152 Nobilis, 180 Magna, and 32 Primum passengers.
7-car shorter set with 168 Classica, 76 Nobilis, 90 Magna, and 16 Primum passengers.
Nobilis, Magna, and Primum together preserve the luxury-weighted model in both candidates.
Approximate passengers per lavatory in the optimized set, with Primum shower rooms included separately.
Optimized 13-Car Candidate
Three Classica cars, two Nobilis cars, five Magna cars, a central kitchen-service car, and two Primum cars.
Compact 7-Car Candidate
One full Classica car, two split transition cars, two Magna cars, a central kitchen-service car, and one Primum car.
Primum, Magna, and Nobilis use 1,260 mm side modules plus a 600 mm aisle, consuming the full 3,120 mm body width.
Classica uses 1,120 mm two-seat units plus the 600 mm aisle, leaving 140 mm wall-side clearances for the simpler turning mechanism.
Magna begins at 2,100 mm, Nobilis at 1,800 mm, and Classica at 1,300 mm, with regular rows rounded above the minimums.
The kitchen-service car is deliberately non-revenue space so live cooking, plating, cold stores, dish flow, trolley parking, and staff facilities do not compete with passenger circulation.
The SVGs are grouped by car, class, seat row, and facility type. The Rolling Stock HTML map keeps the same measured zone lengths as editable DOM blocks for quick proportional edits.
Travel Classes
Choose the balance of comfort, privacy, service, and value.
TSE Primum
The Pinnacle of Travel
Primum represents the highest standard of TSE Rail, transforming travel into an experience of distinction rather than simple transportation.
- Exclusive and spacious suite
- Haute Cuisine dining onboard
- Discreet and highly personalized atmosphere
- Priority access to selected premium services
Ground Facilities
- Dedicated check-in lounge
- Personal concierge service
- TSE Primum Lounge access
- Private security and passport check
- Private escort to platform
- Baggage concierge service
- Priority customs declaration
- Reserved parking
Onboard Experience
- Designed amenity kit
- Welcome drink with a light snack
- Comfortable suites with full-height dividers
- Two meter lie-flat bed
- To-seat service
- A la carte dining inspired by haute cuisine
- Premium bedding
- Onboard shower access
TSE Magna
Light Luxury with Distinguished Comfort
Magna combines elegant comfort with practical refinement for travellers who value a premium atmosphere and additional space.
- Enhanced comfort and generous seating
- A quieter and more relaxed environment
- Selected premium amenities
- A balanced offer of luxury and accessibility
Ground Facilities
- Dedicated check-in counter
- Fast lane security and passport check
- TSE Magna Lounge access
- Priority boarding
- Prioritized baggage handling
Onboard Experience
- Premium amenity kit
- Welcome drink with a light snack
- Comfortable seating with adjustable dividers
- Two meter lie-flat bed
- Privacy seats for special requirements
- Enhanced a la carte dining with live cooking option
- Self-service bedding
- Large side table with storage options
TSE Nobilis
Intermediate Comfort Upgrade
Nobilis is the Premium Economy-like layer of TSE Rail: visibly calmer and more spacious than Classica, but deliberately below the lounge-led Magna luxury cabin.
- Wider comfort-focused seating
- Improved ambience without full premium handling
- A calmer transition cabin between Classica and Magna
- An attractive upsell for frequent travellers
Ground Facilities
- Dedicated check-in lane at larger stations
- Optional fast lane access by fare bundle or status
- TSE The Lounge access when bundled or status eligible
- Earlier boarding group than Classica
- Standard baggage with paid priority options
Onboard Experience
- Small comfort kit
- Welcome drink or cafe credit
- Comfortable seating with modest privacy wings
- Recline above Classica and below Magna
- Legroom seats for special requirements
- Upgraded meal purchase and priority cafe service
- Personal adjustable reading light
- Plenty of storage options
TSE Classica
Everyday Travel, Elevated Experience
Classica is the foundation of the TSE Rail experience, built for passengers who value simplicity, clarity, and quality in everyday mobility.
- Comfortable and practical seating
- Accessible and efficient travel
- A clean and modern onboard environment
- Reliable quality across the network
Ground Facilities
- Check-in counter
- Ordinary lane access
- Clear station guidance
- Network-wide service consistency
Onboard Experience
- Light amenity kit
- Self-service welcome drink
- Comfortable seating with privacy dividers
- Deep recline of approximately 125 degrees
- Legroom seats for special requirements
- Refined dining
- Personal adjustable reading light
- Convenient storage options
At The Station
Priority groups make departure and arrival clearer.
The station experience translates class and loyalty status into practical advantages: dedicated counters, fast lanes, assisted boarding, and baggage handling.
Priority Group 1
Dedicated station handling
The first priority group is designed for premium passengers, high-status Borealis guests, and travellers who need additional assistance at the station.
- TSE Magna passengers
- Borealis Fuji members
- Passengers needing special assistance
- Prioritized baggage delivery on arrival
Departure
- Dedicated check-in counter
- Fast lane security and passport access
- Assisted wayfinding where needed
- Priority boarding coordination
Arrival
- Fast lane access where available
- Prioritized baggage delivery
- Connection support for rail, hotel, or ground transfer
- Landcross continuation
Priority Group 2
Frequent traveller priority
Group 2 supports passengers who travel regularly and value predictable station movement without the full premium handling layer.
- TSE Nobilis passengers
- Borealis Bonsai members
- Borealis Sakura members
- Earlier boarding and optional baggage priority
Departure
- Dedicated or shared priority check-in lane
- Fast lane access when bundled, status eligible, or operationally available
- Clear platform guidance
- Priority boarding where operationally available
Arrival
- Transfer guidance where available
- Optional prioritized baggage delivery
- Connection to TSE The Lounge when bundled or status eligible
- Hotel transfer continuity for Lunaris guests
Group 3
Occasional priority support
Group 3 keeps station movement clear for passengers with selected comfort products or early Borealis status recognition.
- TSE Classica+ passengers
- Borealis Silver members
- TSE Comfort passengers
- Fast lane access subject to availability
Departure
- Check-in counter access
- Fast lane access subject to station availability
- Standard platform guidance
- Helpful for busy travel periods
Arrival
- Fast lane access subject to availability
- Ordinary baggage delivery
- Clear onward travel information
- Lunaris stay recognition
Groups 4-5
Standard station flow
Groups 4-5 are designed for clear, dependable everyday travel with ordinary lane access and consistent station information.
- TSE Classica passengers
- Check-in counter access
- Ordinary security and passport lane
- Ordinary baggage delivery
Departure
- Standard check-in counter
- Ordinary lane access
- Network-wide service consistency
- Clear signage and station guidance
Arrival
- Ordinary lane access
- Ordinary baggage delivery
- Standard transfer information
- Upgrade pathways through Borealis status
Lounges
Before and after your trip, part of your journey.
TSE lounges extend the experience beyond the train itself with quiet, comfortable settings for departure, work, and continued travel.
Higanbana Lounge
The Opposite Shore of Service
The most private lounge environment, designed around discretion, direct handling, and a slower rhythm before departure.
- High-privacy recline seating
- Private security and passport check
- Dayrooms and quiet seating zones
- Exclusive view on platforms
Comfort
- Comfortable seating with adjustable recline and high privacy
- Quiet seating zones
- Dayrooms
- Conference rooms and working pods
Service
- Private security and passport check
- A la carte dining
- Information and transfer desk
- Exclusive view on platforms
TSE Primum Lounge
The Quiet Standard of Distinction
A calm premium lounge for guests who expect privacy, quiet service, and full preparation before the onboard experience begins.
- Quiet seating zones
- Dayrooms and private working areas
- A la carte dining
- Private security and passport check
Comfort
- Comfortable seating with adjustable recline and high privacy
- Quiet seating zones
- Dayrooms
- Conference rooms and working pods
Service
- Private security and passport check
- A la carte dining
- Information and transfer desk
- Exclusive view on platforms
TSE Magna Lounge
Comfort with a Premium Rhythm
A polished lounge setting with food, work, refreshment, and relaxation arranged for a premium but practical journey.
- Premium buffet with front cooking kitchen
- Relax zone and comfortable seating
- Showers
- Staffed bar and cigar lounge
Comfort
- Comfortable seating
- Relax zone
- Showers
- Conference rooms and working pods
Service
- Premium buffet with front cooking kitchen
- Staffed bar and cigar lounge
- Information and transfer desk
- Exclusive view on platforms
TSE The Lounge
Effortless Comfort Before Departure
A composed everyday lounge for guests who want convenience, calm, and useful services before continuing their journey.
- Convenient buffet with front cooking kitchen
- Relax zone and working pods
- Showers
- Alcoholic self-service bar
Comfort
- Comfortable seating
- Relax zone
- Working pods
- Showers
Service
- Convenient buffet with front cooking kitchen
- Alcoholic self-service bar
- Information and transfer desk
- Exclusive view on platforms
Accessibility
Travel designed for everyone.
Comfort, clarity, and dignity should be available to every passenger, from station arrival to onboard service.
Step-Free Access
Movement without unnecessary barriers
Step-free access is treated as a journey requirement, not a special case. The goal is to keep station entry, platform movement, boarding, and arrival transitions predictable.
- Step-free routes where available
- Assisted boarding coordination
- Platform support for mobility devices
- Clear handoff to arrival staff
Station Support
- Accessible station entry routing
- Lift and ramp guidance where available
- Reduced-confusion platform instructions
- Priority station handling
Journey Continuity
- Boarding and deboarding support
- Staff awareness of transfer needs
- Hotel and ground transfer notes where relevant
- Landcross onward mobility
Clear Wayfinding
Information before stress appears
Wayfinding is designed to be easy to scan, consistent across the alliance, and useful for passengers who need more time or fewer surprises.
- Clear station guidance
- Consistent information language
- Readable transfer instructions
- Calm service tone
At Stations
- Simple directional hierarchy
- Clear platform and lounge references
- Visible priority and assistance points
- Staffed clarification where possible
Across Services
- Lunaris transfer clarity
- Lounge location continuity
- Consistent Borealis naming
- Reduced reliance on last-minute announcements
Priority Assistance
Support for passengers who need more care
Passengers requiring additional assistance should be able to receive support without losing privacy, rhythm, or dignity.
- Priority support for additional needs
- Assisted boarding coordination
- Station-to-train handoff
- Arrival continuation support
Eligible Situations
- Mobility support requirements
- Medical or age-related travel needs
- Passengers requiring guided movement
- Complex transfer itineraries
Service Layer
- Clear staff assignment where available
- Reduced queuing pressure
- Priority Group 1 link
- Private handling through Borealis Privé when selected
Accessible Seating
Adaptable onboard arrangements
Accessible seating should support mobility, assistance, rest, and independence without making the journey feel secondary.
- Accessible seating options
- Adaptable onboard arrangements
- Legroom and privacy considerations
- Storage and companion proximity planning
Onboard
- Seat locations chosen for easier movement
- Companion seating where possible
- Reduced transfer distance onboard
- Nobilis comfort reference
Before Travel
- Seat notes linked to booking where possible
- Special requirements recognized earlier
- Boarding support coordinated with station team
- Accessible travel support remains discreet
Sensory Care
A calmer travel environment
The alliance experience should consider sensory load, privacy, noise, lighting, and the need for quieter routes through the journey.
- Considerate service for sensory needs
- Quiet guidance where possible
- Reduced-pressure lounge and boarding options
- Respectful handling of medical needs
Quiet Spaces
- Lounge waiting environments
- Silence coaches onboard
- Low-friction boarding where possible
- Clear staff communication
Care Approach
- Respect privacy around needs
- Avoid unnecessary escalation
- Support medical or sensory requirements calmly
- Preserve dignity across touchpoints
Dignity & Respect
No passenger should feel like an exception
Accessibility is ultimately a service culture: guests should feel seen, helped, and respected without the journey becoming clinical or exposed.
- Calm and respectful travel environment
- Discreet handling of additional needs
- Consistent identity across services
- Trust from departure to arrival
Staff Standard
- Ask before assisting
- Use clear, direct language
- Protect personal space and privacy
- Keep support visible but not theatrical
Alliance Standard
- Same care across rail, hotel, and ground services
- Lunaris stay continuity
- Borealis House pause spaces
- Service designed around trust
Lunaris Hotels
The stay becomes part of the alliance journey.
Lunaris Hotels carries Borealis recognition into overnight stays, with room progression, lounge access, transfers, and rail connections designed as one experience.
Lunaris Le Grand
Flagship full-service properties
Lunaris Le Grand is the alliance hotel flagship: the place where the broadest room range, Serenum lounge logic, premium transfers, and senior-status treatment come together.
- Complete room and suite portfolio
- Serenum lounge environment
- Premium arrival and transfer handling
- Highest alliance benefit coverage
Guest Profile
- Senior Borealis members
- Guests using suite and Serenum categories
- Rail-to-hotel premium itineraries
- Travellers needing discreet arrival handling
Connected Benefits
Lunaris x TSE
Rail-connected hotel concept
Lunaris x TSE is built for journeys where the hotel is part of the rail experience: arrival, lounge, transfer, and room handling are planned together.
- Direct connection to TSE journey flows
- Selected room categories
- TSE lounge recognition
- Shuttle and limousine transfer logic
Journey Design
- Built around station arrival and departure
- Useful for overnight rail connections
- Connects hotel room timing with train timing
- Supports transfer-heavy itineraries
Lunaris
Core alliance hotels
Core Lunaris hotels provide the everyday hospitality layer of Borealis: consistent room categories, recognition benefits, and practical travel support.
- Classic rooms through executive suites
- Welcome points and stay credits
- Room upgrades where available
- Borealis status recognition
Hotel Role
- Dependable alliance accommodation
- Status-linked room recognition
- Breakfast and stay-credit benefits
- Transfer support where available
Rooms & Suites
A hotel range from practical stays to private residences.
Lunaris room categories scale from classic accommodation to penthouse-level stays, with portfolio availability depending on property type.
Classic Room
Core room category
The dependable Lunaris entry category for short stays, direct transfers, and standard alliance recognition.
- Single and double layouts
- Available across Lunaris properties
- Included in classic room guarantees
- Eligible for status-based upgrades
Best For
- Efficient stays
- Rail-connected overnight trips
- Dependable comfort
- Broad availability
Alliance Links
Superior Room
Refined everyday stay
Superior rooms add a more composed stay environment while keeping broad availability across the Lunaris portfolio.
- Additional comfort space
- Refined everyday ambience
- Broad portfolio availability
- Natural upgrade destination from Classic
Best For
- Longer short stays
- Guests needing more calm
- Standard business travel
- Upgrade-led recognition
Availability
- Lunaris Le Grand
- Lunaris x TSE
- Lunaris core hotels
- Portfolio overview
Executive Room
Business-focused comfort
Executive rooms support work, preparation, and a quieter arrival rhythm between hotel and rail.
- Improved workspace and ambience
- Eligible for alliance upgrades
- Suitable for business stays
- Connected to transfer benefits
Best For
- Business travel
- Pre-departure preparation
- Guests with lounge workflows
- Higher status recognition
Connected Services
Junior Suite
Suite entry point
Junior suites create a more spacious stay with a separated rhythm for rest, work, and arrival support.
- Separated living rhythm
- Common at full-service properties
- Higher comfort profile
- Relevant for senior status upgrades
Best For
- Extended stays
- Guests needing added privacy
- Premium overnight travel
- Hotel-to-rail journeys
Recognition
- Fuji and higher relevance
- Upgrade subject to availability
- Suite-oriented guarantee logic
- Benefit details
Suite
Premium stay category
Suites bring the full premium hotel rhythm into the alliance, with more space and stronger privacy.
- Expanded living and sleeping space
- Priority for higher-tier recognition
- Aligned to premium transfer handling
- Available at selected Lunaris properties
Best For
- Premium stays
- Private work and rest
- Concierge-supported travel
- Longer alliance itineraries
Alliance Links
Executive Suite
High-comfort suite
Executive suites are designed for guests who need privacy, preparation space, and a stronger service layer.
- Enhanced privacy and service preparation
- Aligned to senior loyalty benefits
- Suitable for discreet business stays
- Supports higher transfer privileges
Best For
- Senior-status guests
- Private preparation
- Premium transfer itineraries
- Concierge-led stays
Status Fit
- Aurora Borealis
- Higanbana Club
- Suite guarantee relevance
- Serenum Club continuity
Penthouse
Top residence category
The Penthouse category is the highest private residential expression in the Lunaris room range.
- Highest privacy and space
- Selected-property availability
- Designed for discreet premium stays
- Connected to top-tier handling
Best For
- Exceptional privacy
- Longer premium stays
- High-service itineraries
- Guests requiring direct handling
Premium Pathways
Serenum Categories
Dedicated premium handling
Serenum rooms and suites sit outside standard upgrade logic and are reserved for dedicated premium hotel handling.
- Serenum rooms and Serenum suites
- Excluded from standard room upgrades
- Reserved for dedicated premium handling
- Connected to Serenum Club recognition
Best For
- Direct hotel privacy
- Serenum Club workflows
- Controlled availability
- Premium stay planning
Alliance Benefits
Hotel recognition connected to transport.
Lunaris benefits translate Borealis status into stay credits, room guarantees, breakfast recognition, late checkout, lounges, and transfer privileges.
Stay Recognition
Borealis status inside the hotel stay
Stay recognition turns loyalty status into useful hotel moments: welcome points, credits, breakfast logic, and upgrade consideration where available.
- Welcome points per stay
- Laundry and restaurant credit per night
- Room category upgrades where available
- Breakfast vouchers for eligible tiers
Recognition Flow
- Status checked before arrival where possible
- Credits applied to eligible stay nights
- Upgrade search within the available room family
- Status tier details
Guest Value
- Less repeated explanation at check-in
- Better continuity across repeat stays
- Recognition feels connected to rail and lounge use
- Room category overview
Guarantees & Timing
More control over arrival and departure
Guarantees and timing benefits help high-frequency travellers plan around rail schedules, meetings, and late arrivals without adding friction.
- Room guarantees from classic rooms to suites
- Early check-in for senior tiers
- Late checkout for senior tiers
- Flexible day recognition at the highest tier
Room Guarantees
- Classic guarantees for wider status groups
- Suite-oriented guarantees for senior tiers
- Availability windows improve with status
- Suite category reference
Timing Support
- Early check-in subject to property readiness
- Late checkout aligned to departure timing
- Flexible day handling for the highest status layer
- TSE Rail timing continuity
Serenum Club
Quiet hotel lounge recognition
Serenum Club connects the privacy and lounge language of the alliance to hotel stays, especially for guests moving between rail and hotel services.
- Serenum Club Lounge access for senior tiers
- Serenum Club membership for top recognition
- Quiet pre-departure and stay support
- Designed for guests moving between hotel and rail
Experience
- Calm hotel lounge environment
- Useful before rail departure or after arrival
- Recognizes senior Borealis travellers
- Serenum room categories
Status Fit
- Fuji
- Aurora Borealis
- Higanbana Club
- Premium hospitality continuity
Rail & Transfer Links
The hotel stay connected to movement
Transfer benefits keep Lunaris Hotels tied to the rest of the alliance: fast lanes, lounges, shuttle logic, limousine service, and VIP pathways.
- TSE Fast Lane
- TSE The Lounge and TSE Magna Lounge
- TSE VIP Service
- Shuttle and limousine transfer options
Transfer Logic
- Hotel arrival aligned with train arrival
- Shuttle transfer for selected properties
- Limousine transfer for senior tiers and paid services
- Landcross ground mobility
Premium Path
- Borealis Privé hotel access
- TSE VIP Service
- TSE Primum Lounge
- Designed for rail-hotel premium itineraries
Core Companies
Additional services around the Borealis journey.
Beyond rail and hotels, Borealis Alliance connects ground mobility, banking, privacy handling, and member spaces into the same recognition system.
Landcross
Ground mobility privileges
Landcross is the alliance layer for regional and ground mobility, keeping status recognition visible after the train or hotel door.
- Mealbox and preferred-zone recognition
- Priority boarding and deboarding
- Seat upgrades subject to availability
- Extra baggage allowance for senior tiers
Role
- Connects stations, hotels, and local movement
- Supports transfer-heavy itineraries
- Extends Borealis recognition outside rail
- Open Landcross
Connections
Banque Hyperborea
Cards, FX, and credit privileges
Banque Hyperborea turns status into financial advantages for frequent travellers, from reduced card fees to better foreign exchange rates.
- Status-linked card fee reductions
- Foreign exchange rate benefits
- Domus Aurea access for senior recognition
- Extended credits for selected top tiers
Role
- Financial layer of the alliance
- Supports international spend
- Recognizes senior members through banking privileges
- Open Banque Hyperborea
- Open Cards
Connections
Borealis Privé
Premium privacy standard
Borealis Privé defines the discreet handling layer that can sit above rail, hotel, and transit services when privacy matters most.
- Private access for rail, hotels, and transit
- Senior status and paid access pathways
- Aligned to Aurora Borealis and Higanbana Club
- Designed for discretion and direct movement
Role
- Privacy layer across companies
- Connects paid VIP services and loyalty recognition
- Useful for exceptional privacy requirements
- Open Borealis Privé
Connections
Borealis House
Domus spaces
Borealis House gives the alliance a physical pause layer: quiet spaces for members to stay, work, refresh, and continue.
- Lounge-like relaxation spaces
- Domus Borealis and Domus Aurea
- Status-based visit privileges
- Connected to financial and travel recognition
Role
- Member spaces outside the station lounge system
- Useful between rail, hotel, and local services
- Creates quiet continuity across the day
- Open Borealis House
Connections
Landcross
Ground mobility with alliance recognition.
Landcross extends Borealis status into regional and ground travel, carrying practical benefits into meals, seating, boarding, upgrades, and baggage handling.
Comfort In Motion
Mealbox and preferred-zone recognition
Landcross comfort benefits make ground travel feel deliberately connected to the rest of the alliance instead of becoming a generic transfer.
- Mealbox availability across status tiers
- Preferred Zone recognition for frequent travellers
- Seat choice logic connected to Borealis status
- Loyalty System connection
Guest Experience
- Clear onboard comfort expectation before departure
- Recognition that follows from rail or hotel bookings
- Useful for regional extensions after TSE arrival
- Helps make short ground segments feel planned
Status Logic
- Benefits scale with Borealis status
- Preferred-zone access for eligible travellers
- Higher tiers receive stronger seat recognition
- Fuji and higher status
Priority Movement
Boarding and deboarding support
Priority movement reduces stress at the moments when guests are most likely to be making a connection or continuing toward a hotel stay.
- Priority boarding and deboarding for senior tiers
- Reduced friction at transfer points
- Ground travel aligned with rail and hotel arrival
- TSE station priority
Flow
- Earlier boarding for eligible travellers
- Clearer deboarding order for tight transfers
- Better handoff into hotel or rail movement
- Reduced queue pressure for senior tiers
Useful Links
Upgrade Handling
Subject to availability
Upgrade handling gives Landcross a status-aware inventory logic without promising what the operation cannot always deliver.
- Seat upgrade recognition for eligible tiers
- Preferred seating inventory where available
- Extra baggage allowance for top-tier guests
- Connected hotel benefits
Upgrade Rhythm
- Status is considered before ad hoc assignment
- Availability remains operationally controlled
- Preferred-zone requests are handled with priority
- Extra baggage support fits longer itineraries
Connected Recognition
Connected Journey
From station to stay
Landcross is strongest when it is not treated as a separate booking, but as the connective tissue between TSE Rail, Lunaris Hotels, and Borealis Privé.
- Complements TSE Rail and Lunaris Hotels
- Supports transfer-heavy itineraries
- Recognizes senior Borealis guests across ground travel
- Part of the alliance-wide service layer
Use Cases
- Station-to-hotel continuation
- Hotel-to-meeting ground segments
- Regional continuation after long-distance rail
- VIP or privacy-sensitive itineraries
Alliance Links
Banque Hyperborea
Financial privileges for a travel alliance.
Banque Hyperborea connects Borealis status to card fees, foreign exchange rates, premium cards, Domus Aurea access, and extended credit privileges.
Borealis Cards
Silver, Gold, Platinum, Aurora, Higanbana
The card structure gives Banque Hyperborea a visible link to travel recognition. The detailed card tiers now live in their own Cards sub-category.
- Annual fee reductions by status tier
- Premium cards unlock at higher recognition levels
- Aurora and Higanbana cards reserved for senior tiers
- Open Cards sub-category
Card Tier Logic
- BH Silver, Gold, and Platinum scale across status tiers
- BH Aurora starts at senior recognition levels
- BH Higanbana is reserved for the top privacy tier
- Fee reductions make loyalty visible outside travel
Travel Value
- Card benefits support international journeys
- Payment recognition follows member identity
- Banking benefits connect to lounges and houses
- Compare card tiers
Exchange & Credit
Lower FX rates at higher tiers
Foreign exchange and credit privileges turn frequent international travel into measurable financial recognition.
- Foreign exchange rates improve with status
- Entry tiers: 1.32% to 1.08%
- Mid tiers: 0.75% to 0.47%
- Top tiers: 0.11% to 0.08%
Credit Layer
- Extended credits for selected top-tier guests
- Designed for frequent travel and stays
- Supports larger international itineraries
- Connects payments to alliance recognition
Status Path
- Silver starts visible banking recognition
- Fuji deepens international value
- Higanbana Club receives the strongest FX rate
Domus Aurea
Private financial hospitality
Domus Aurea gives senior banking recognition a physical expression, aligning finance, hospitality, and member-space access.
- Domus Aurea access for senior banking tiers
- Quiet hospitality aligned with Borealis House spaces
- Borealis House connection
- Designed for high-recognition members
Space Purpose
- Private pause point for senior members
- Financial hospitality rather than ordinary branch experience
- Connected to Domus Borealis logic
- Suitable for planned conversations and quiet work
Connected Services
Alliance Role
Travel finance layer
Banque Hyperborea matters because it makes Borealis useful before and after the travel transaction: cards, FX, credit, and member spaces become part of the same identity.
- Complements rail, hotel, and ground mobility benefits
- Supports international spend and premium access
- Creates a financial bridge across Borealis companies
- Borealis Privé alignment
Why It Exists
- Travel recognition becomes everyday recognition
- Premium members receive financial continuity
- International movement is easier to support
- Cards carry status into partner contexts
Alliance Links
Banque Hyperborea Cards
Card tiers that mirror alliance recognition.
The Banque Hyperborea card family is sorted by tier, moving from everyday alliance banking to the highest privacy and invitation-level financial service.
BH Silver
Everyday alliance banking
BH Silver is the practical entry card for members who want their Borealis account, payments, and travel recognition to begin working together.
- Reduced card fee eligibility for recognized members
- Useful for ordinary international travel spend
- Links banking activity to the Borealis member identity
- Silver status connection
Best Fit
- Members entering the banking side of the alliance
- Travellers who need a recognizable card for ordinary trips
- Guests building toward stronger status-linked fee reductions
- Everyday spending tied to travel planning
Alliance Value
- Starts the banking relationship without a heavy premium layer
- Supports foreign exchange recognition at entry levels
- Creates a bridge to higher card tiers
- Exchange and credit details
BH Gold
Frequent traveller card
BH Gold is the first clearly premium card tier, built for travellers who use Borealis services often enough to benefit from stronger card support.
- Improved fee recognition for active members
- Better suited to frequent rail, hotel, and transfer spend
- Connects payment identity to mid-tier loyalty benefits
- Sakura status connection
Best Fit
- Travellers who want visible banking recognition
- Members combining TSE Rail with Lunaris stays
- Guests who need predictable international card utility
- Mid-tier Borealis members building toward lounge access
Alliance Value
- Pairs naturally with Priority Group 2
- Supports hotel and rail purchase continuity
- Improves the feeling of one shared Borealis account
- Creates a clearer upgrade path to Platinum
BH Platinum
Premium travel finance
BH Platinum is the main premium card tier, designed for high-frequency alliance travellers who want banking, travel, and hospitality recognition to reinforce each other.
- Premium card tier for frequent international guests
- Strong fit with TSE Magna, senior hotel benefits, and Landcross
- Designed for richer foreign exchange and credit recognition
- Fuji status connection
Best Fit
- Members regularly crossing currencies and markets
- Guests who rely on TSE Rail, Lunaris Hotels, and Landcross together
- Travellers who value stronger service recovery and payment continuity
- Senior recognition candidates before Aurora-level privacy
Alliance Value
- Hotel benefit continuity
- Landcross transfer spend
- Borealis House relevance
- Clear bridge from frequent travel to premium finance
BH Aurora
Senior recognition card
BH Aurora is reserved for senior alliance recognition, adding a stronger privacy, concierge, and premium hospitality layer to the banking relationship.
- Senior-tier card family
- Designed for Aurora Borealis recognition
- Works naturally with Domus Aurea and Privé handling
- Aurora Borealis status
Best Fit
- Senior Borealis members with high-value international patterns
- Travellers requiring banking recognition beyond standard premium cards
- Guests who use private lounges, suites, and transfer services often
- Members needing stronger concierge continuity
Alliance Value
- Borealis Privé status layer
- Domus Aurea access logic
- TSE VIP Service relevance
- Lower-friction recognition across the alliance
BH Higanbana
Invitation-level financial privacy
BH Higanbana is the top card tier, designed for invitation-level members who need payment, privacy, hospitality, and travel handling to behave as one system.
- Highest Banque Hyperborea card tier
- Reserved for Higanbana Club-level recognition
- Strongest fit with private lounges and Privé movement
- Higanbana Club status
Best Fit
- Invitation-level guests requiring very discreet financial handling
- Members combining TSE Distinct, Higanbana Lounge, and private transfer patterns
- Travellers whose banking profile must support high-touch service recovery
- Guests needing the strongest Borealis privacy continuity
Borealis Privé
Privacy as a shared alliance standard.
Borealis Privé is the premium privacy layer used across travel services, hotels, transit, and top-tier recognition.
TSE Rail Access
CHF 1450 per trip
The rail privacy layer turns a station visit into a controlled service path with private handling before, during, and after the journey.
- Private travel handling through TSE Rail
- TSE VIP Service connection
- Aligned with Aurora Borealis and Higanbana Club
- Designed for discretion and priority movement
Service Flow
- Private arrival guidance and counter handling
- Escorted security, passport, or platform movement where available
- Priority baggage coordination
- Transfer alignment with Landcross or hotel arrival
Best Fit
- TSE Primum guests
- Aurora Borealis members
- Higanbana Club members
- Journeys requiring a quieter, more protected public footprint
Lunaris Hotels Access
CHF 950 per stay
Hotel Privé access gives selected stays a more discreet arrival, rooming, and departure rhythm, especially for suite-oriented guests.
- Private hotel handling during selected stays
- Suite and Serenum Club alignment
- Room and suite category support
- Hotel benefit continuity
Arrival
- Private welcome path where available
- Discreet luggage and check-in coordination
- Room readiness support for senior status guests
- Connection to Serenum Club spaces
During The Stay
- Quiet communication with the property team
- Privacy-conscious housekeeping and service timing
- Limousine benefit alignment
- Departure preparation connected to rail or ground transfer
Velaris Transit Access
CHF 650 per card
Velaris Transit extends privacy into local movement, making short transfers feel like part of the same protected alliance journey.
- Privacy standard for transit-linked movement
- Complements Landcross and transfer services
- Designed for high-discretion itineraries
- Landcross connection
Transit Use
- Discreet continuation after station or hotel departure
- Useful for dense city itineraries
- Reduced public-facing handling where available
- Designed for cards linked to senior recognition
Connected Services
- Landcross journey chain
- Priority Group 1 station flow
- Lunaris arrival continuity
- Private handling rules shared across partners
Status Eligibility
Senior-tier recognition
Privé is most powerful when it is connected to status: senior members receive a more consistent privacy expectation across the whole alliance.
- Aurora Borealis alignment
- Higanbana Club alignment
- Discreet priority access
- Concierge service continuity
Status Logic
- Higher tiers receive broader recognition across services
- Privacy handling can be attached to rail, hotel, and transit needs
- Concierge service keeps the itinerary coherent
- Priority moments are handled with less visible friction
Where It Appears
Borealis House
A quiet place between journeys.
Borealis House brings lounge-like spaces into selected locations, offering a calm place to pause, work, and continue the alliance journey.
Domus Borealis
Selected relaxation spaces
Domus Borealis is the everyday quiet house: a compact place to pause, work, or recover between travel services without entering a full lounge.
- Lounge-like seating area
- Beverages and light snacks
- Status-based visit privileges
- Designed for pause points between services
Atmosphere
- Quiet seating with a restrained hospitality style
- Useful for short waits before rail, hotel, or transfer services
- Light refreshment rather than full dining
- Clear Borealis identity without heavy formality
Connected Pages
Domus Aurea
Top-tier and banking-linked access
Domus Aurea is the more private Borealis House format, reserved for senior recognition, banking-linked access, and higher-value alliance relationships.
- Senior recognition hospitality
- Banque Hyperborea connection
- Quiet premium setting
- Aligned to top-tier Borealis members
Access Logic
- Senior loyalty tiers receive broader use privileges
- Banque Hyperborea cardholders can receive linked access
- Used for more discreet pauses and appointments
- Pairs naturally with premium hotel or rail handling
Relevant Links
Alliance Use
Relax, work, continue
Borealis House is meant to sit between categories, bridging travel, finance, and hospitality without making the guest re-enter a new service world.
- Useful before or after rail travel
- Complements TSE lounges
- Supports hotel and ground transfers
- Bridges travel, finance, and hospitality touchpoints
Use Cases
- A short work pause before a TSE Rail departure
- A quieter handoff between Lunaris Hotels and Landcross
- A place to wait before private banking or concierge service
- A low-friction recognition benefit for frequent travellers
Journey Continuity
Member Recognition
Visit privileges by status
Visit privileges scale with loyalty recognition, making Borealis House a visible but understated expression of member progress.
- Visit allocation grows with higher recognition
- Senior tiers receive broader access
- Loyalty status details
- Quiet premium identity across the alliance
Recognition Pattern
- Entry tiers gain awareness and selected opportunities
- Mid tiers receive practical visit privileges
- Senior tiers receive broader and more private use
- Banking, hotel, and rail context can all reinforce access
Status Links
VIP Service
Service beyond travel.
Dedicated paid services add private assistance, lounge access, and elevated comfort for guests who need a more composed journey.
TSE VIP Service
CHF 1450 per guest
Additional accompanying guest: CHF 950
TSE VIP Service adds private assistance to a premium rail journey without changing the underlying class product.
- TSE Primum Lounge access
- Limousine service within 30km
- Borealis Privé privacy standard
- Ideal for dedicated assistance and elevated comfort
Included Handling
- Coordinated arrival and station support
- Primum Lounge access before departure
- Escort to platform where available
- Private transfer radius for urban arrivals
Best Fit
- Travellers needing a supported premium journey
- TSE Primum passengers
- Rail Privé access
- Guests connecting to Lunaris Hotels or Landcross
TSE Distinct
CHF 4950 per guest
Additional accompanying guest: CHF 3950
TSE Distinct is the highest paid service path, built for exceptional privacy, longer transfers, and Higanbana-level lounge access.
- Higanbana Lounge access
- Limousine service within 200km
- Borealis Privé privacy standard
- Ideal for exceptional privacy
Private Flow
- Discreet arrival and departure coordination
- Higanbana Lounge environment before departure
- Extended limousine service radius
- Platform escort and private handling focus
Status Alignment
- Higanbana Club
- Aurora Borealis
- Privé status eligibility
- Premium hotel and banking continuity
VIP Terminal
Private departure architecture
The VIP Terminal concentrates premium movement around a calmer physical setting, with a private arrival point and direct access to the platform environment.
- Located at the centre of the platforms
- Private parking and departure area
- Private security and passport check
- Dedicated escort to platforms
Facilities
- Refined architectural design with improved views
- A curated duty-free boutique
- Higanbana Lounge access
- TSE Primum Lounge access
Journey Role
- Reduces public waiting and movement
- Connects private transfer, lounge, and boarding
- Supports VIP Service and TSE Distinct journeys
- Maintains the Borealis privacy standard on the ground
On Board
Personalized service on wheels
Premium onboard facilities preserve the same composed rhythm after boarding, especially on longer journeys and private service itineraries.
- Shower facilities for longer journeys
- Specialized smoking chamber
- Silence coaches for quiet travel
- Service continuity from lounge to train
Facilities
- Shower access for premium long-distance comfort
- Specialized spaces keep exceptional services discreet and contained
- Quiet cabins preserve the central TSE Rail atmosphere
- Designed to support rest, privacy, and uninterrupted work